About us
We are modernising health insurance with digital products that connect providers, insurers and members in one seamless ecosystem.
Our story
PetherInsure was founded with a vision to modernise the insurance and healthcare landscape, born from the recognition that traditional insurance systems were not meeting the needs of the people who rely on them.
Our journey began with a common problem: the disconnect between providers, insurers and members. We saw inefficiencies, communication gaps and frustrated users on all sides.
Today, the PetherInsure suite is our answer. It connects every stakeholder in one digital ecosystem, simplifies operations and puts transparency and efficiency at the heart of health insurance.
“We believe that technology should empower, not complicate. Our mission is to create solutions that work for everyone in the healthcare ecosystem.”
Mission & vision
To give healthcare stakeholders digital tools that simplify insurance processes, improve communication and lead to better outcomes for members. We want to remove inefficiencies and build a transparent, connected ecosystem where every interaction adds value.
To become a leading digital insurance ecosystem, known for changing how providers, insurers and members work together. We see a future where healthcare administration simply works and everyone has the tools they need.
Our values
The principles behind every decision we make and every product we build.
We keep pushing boundaries to build solutions that move the insurance industry forward.
Open communication and clear processes build trust with every stakeholder.
Every feature is designed with its end user in mind, intuitive and accessible.
We protect sensitive health information and keep systems dependable.
Partnerships and teamwork create solutions that benefit the whole ecosystem.
We deliver quality products and services that produce measurable results.
The PetherInsure suite
Each product serves one role. Together, they share the same live data.
PolicyHubWeb platform · Insurers
One operating view for enrollment, policies, billing, claims and performance.
MedServeWeb platform · Healthcare providers
Verify coverage, submit claims and approval requests, and follow settlement in real time.
SelfServiceWeb platform · Subscribers
Enroll employees and dependants, follow requests and policy status, and reach the insurer.
MyCareMobile app · Members
Membership, benefits, affiliated facilities and medicines, always at hand.
MedLineMobile app · Medical teams
Approval requests from providers, in real time, with the context to decide.
EnrollioMobile app · Enrollment agents
A guided enrollment journey, with enrollments, collections and commissions in view.
EnrollioPolicyHubEnrollments captured by agents go to the insurer for approval.
SelfServicePolicyHubSubscribers’ enrollments and requests reach the insurer directly.
MedServePolicyHubProviders’ claims are adjudicated and settled by the insurer.
MedServeMedLineApproval requests are routed to the insurer’s medical consultants.
PolicyHubMyCareMembers see the coverage and benefits managed by their insurer.
Why PetherInsure
An extensive network of hospitals, clinics and pharmacies connected to insurers through MedServe.
Web service APIs connect PetherInsure to the systems you already use, starting with your accounting.
Providers, insurers, employers and members work from the same information, as it happens.
Encryption in transit and at rest, role-based access, audit logging and multi-factor authentication.
Partner with PetherInsure to transform your insurance operations and deliver better experiences to everyone you serve.
