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PetherInsure PetherInsure
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Web platformSubscribers

SelfServiceYour group policy, managed on your terms.

SelfService is the PetherInsure web app for subscribers, meaning the companies and organisations that hold a group health policy. HR and administration teams enroll employees and their dependants, review self-registrations, submit requests and follow policy status, without paperwork.

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Capabilities

What SelfService does

Enroll employees and dependants, follow requests and policy status, and reach the insurer.

  • Beneficiary enrollment

    Add principal beneficiaries and their dependants one by one or in bulk.

  • Self-registration review

    Review and validate the registrations your employees submit themselves.

  • Service requests

    Send requests to the insurer and follow each one until it is resolved.

  • Policy status tracking

    See the status of every requested policy at a glance.

  • Insurer contact

    Keep conversations with your insurer in one place.

  • Organisation settings

    Configure your organisation and who on your team can do what.

How it works

SelfService, step by step

  1. Enroll your people

    Register employees and dependants, individually or in bulk.

  2. Submit requests

    Send changes and service requests straight to the insurer.

  3. Follow every status

    Know where each request and policy stands, without chasing.

Benefits

Why teams choose SelfService

  • No more spreadsheets sent back and forth with the insurer
  • Employees covered sooner
  • A clear record of every request
  • Access for the right people on your team

Part of the ecosystem

SelfService works with

See how the products connect

Get started with SelfService

Access to SelfService is set up for each organisation. Talk to our team to get started.

Request accessTalk to our team (opens in a new tab)