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Mobile appMedical teams

MedLineApprove care requests from anywhere.

MedLine is the PetherInsure mobile app for the medical consultants who work with insurers. Approval requests submitted by health facilities arrive in real time with the member and facility context, so consultants can review and respond promptly, wherever they are.

Capabilities

What MedLine does

Approval requests from providers, in real time, with the context to decide.

  • Real-time approval queue

    New approval requests from providers appear as soon as they are submitted.

  • Full request context

    See the facility, the member and the requested services before deciding.

  • Decide in a tap

    Approve or reject a request and the provider is updated immediately.

  • History by period

    Filter by date range and look back at the requests you have approved.

How it works

MedLine, step by step

  1. Receive

    A facility submits an approval request in MedServe; it lands in MedLine instantly.

  2. Review

    Open the request to see the member, the facility and the services requested.

  3. Decide

    Approve or reject; the decision flows back to the provider and the insurer.

Benefits

Why teams choose MedLine

  • Patients are not kept waiting for an answer
  • Consultants work from anywhere, at any time
  • Every decision recorded and traceable
  • Providers and insurers see the same status

Part of the ecosystem

MedLine works with

Mobile app

Download MedLine

Approval requests from providers, in real time, with the context to decide.

See MedLine with your own data

Book a session with our team to see how MedLine fits your organisation.